Meet Our Staff

SBI Founder: Charles J. Hey, Founder and past Chairman of the Board, has over 58 years of experience in the student transportation industry. He is a past President and Director of the Minnesota School Bus Operators’ Association (MSBOA), and is a past President and Director of the National School Transportation Association (NSTA), a national association of private school bus contractors based in suburban Washington, D.C. In recognition for his achievements in the school bus industry and his efforts on their behalf, NSTA has presented Mr. Hey with its Golden Merit Award and its Hall of Fame Award, its highest honor. MSBOA has also inducted Mr. Hey into its Hall of Fame for his contributions to student transportation in Minnesota.

Steven C. Hey, Vice President of Business Development: and past President, joined SBI in 1998 and over 20 years of experience in executive oversight of SBI and in the student transportation industry. Mr. Hey also has eleven years of experience as a practicing attorney in Minnesota and South Dakota. Mr. Hey served as an officer and director with NSTA and is a Golden Merit Award recipient. Mr. Hey has JD and MBA degrees from the University of Minnesota.

Jeff McLaughlin, Operations Manager: Jeff joined School Bus Inc. in February of 2020. He was previously the DOT Manager for Baylor University in Waco, TX. Jeff is credentialed as a Project Management Professional (PMP), Certified as an Internal Quality Auditor for American Society for Quality (ASQ), Certified as a Green Belt in Continuous Improvement Programs, and Certified Non- Destructive Testing Inspector Level II PT and MT for American Society for Non-Destructive Testing (ASNT). Jeff holds a Bachelor of Science in Diplomacy and Military Studies from Hawaii Pacific University, Honolulu, HI, and a Master of Business (MBA) in Operations and Project Management from Southern New Hampshire University.

Terecia L. Reaver, Transportation Manager: Terecia joined School Bus, Inc in September of 2007. She previously was a School Bus Driver for School Bus, Inc for 13 years. Terecia holds an Associates Degree in Accounting from Colorado Technical University. Terecia owned and operated a 15 truck, over the road trucking company for 10 years managing the drivers, equipment, licensing, DOT Compliance and a Maintenance shop.

Karolyn Schildhauer, Driver Recruiter: Joined SBI in 2014-2016, rejoined SBI in 2018. Karolyn originally obtained her CDL in 2000 and drove for 1 year for a rural SD School District located NW of Sioux Falls. Karolyn has over 15 years of experience at a Sioux Falls Medical Health System, gaining a variety of experience from medical records to direct patient care. Karolyn worked for the Sioux Falls School District as a para-professional, job coaching special needs students in the community at a variety of local businesses. Karolyn completed her Licensed Practical Nursing Diploma through Southeast Technical Institute in Sioux Falls, SD.